7Cs of Effective Communication | CBSE Class 10 IT-402
What is Effective Communication?
We now know that there are different methods of communication: non-verbal, verbal, and visual. However, all these methods can only be effective if we follow the basic principles of professional communication skills. These can be abbreviated as 7 Cs i.e., Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous. These are further explained below.
The absence of any of these 7Cs can lead to miscommunication. Let us take a closer look at certain barriers to effective communication.
7Cs of Effective Communication
Clear: Be clear about what you want to say.
Concise: Use simple words (say only what is needed).
Concrete: Use exact words and facts.
Correct: Use correct spelling and grammar.
Coherent: Words should make sense and relate to the main topic.
Complete: Include all the needed information.
Courteous: Be respectful, friendly, and honest.